First Name*:
 
Last Name*:
   
 
VIN*:
  
Date of Purchase*:
         
ABOUT YOUR PURCHASE EXPERIENCE
P1. Where you purchased your Ridley, how satisfied were you with....  
a. The Dealer's showroom hours?
b. The location of the dealership?
c. The variety of models, options, and accessories available at the Dealership?
 
P2. How satisfied are you that you were treated in a professional and courteous manner?
 
P3. How satisfied were you with the Sales Consultant's understanding of Ridley and its products?
 
P4. Were you offered a demonstration ride on a Ridley?
 
P5. Where you introduced to the Dealership Service Department Manager?
 
P6. How satisfied were you with the explanation of......  
a. Your Ridley's features and operation?
b. The warranty, owner's manual, and maintenance schedule?
 
P7. At the time of delivery, how satisfied were you with.....  
a. The appearance of your new Ridley?
b. The operation and any dealer installed options?
 
P8. Since purchasing your Ridley, has your Sales Consultant or another dealership representative contacted you to thank you for your purchase and resolve any concerns?
 
P9. Overall, how satisfied were you with the assistance you recieved from your Sales Consultant?
 
P10. Overall, how satisfied were you with the Ridley Dealer during the purchase and delivery process?
         
P11. May we include your name when providing this survey information to your Dealership?
 
We appreciate your time. This survey will help us better understand your experience during the purchase of your new Ridley.